Please, I really need help.
I need the drivers for its wifi connection and I can't even use the other USB ports.
I have 3, but only 1 works.
↧
Re: In need proper drivers
↧
Re: HP Accelerometer doesn't work
This message appear from HP 3D Drive Guard
↧
↧
Re: Problem connecting up Skype on new HP laptop (Pavilion)
Thank you very much for your reply. I tried resetting the Skype app.and it did the trick perfectly.
All the best for 2018
HelenBT
↧
Re: In need proper drivers
AAAND the info is????
Tell us what Hardware you have.
Then maybe....
↧
Re: Problem connecting up Skype on new HP laptop (Pavilion)
Great news 
Would you do me a favor and mark that post as Solved, so others can find it easily too?
Thanks.
↧
↧
Re: In need proper drivers
Hi,
Here are the links to the drivers you need...
PCI Dev:
This package contains the driver that enables the Realtek Card Reader in supported notebook models that are running a supported operating system. The card reader enables users to read from or write to supported removable storage cards, which are typically used in digital cameras, digital music players, and cellular phones.
http://ftp.hp.com/pub/softpaq/sp61501-62000/sp61722.exe
PCI Simple Comms Controller:
This package provides the Intel Management Engine Interface (MEI) Driver for the supported notebook models and operating systems. The Intel Management Engine Interface enables communication between the host operating system and the Intel Management Engine firmware.
http://ftp.hp.com/pub/softpaq/sp61501-62000/sp61719.exe
SMBus Controller: NOTE: install this driver first and restart the PC...
This package contains the Intel Chipset Installation Utility and Driver for supported notebook models and operating systems. This utility enables the operating system to show the correct name for the installed Intel hardware in the Microsoft Windows Device Manager.
http://ftp.hp.com/pub/softpaq/sp61501-62000/sp61717.exe
USB:
This package provides the Intel USB 3.0 Host Controller Driver for the supported notebook models and operating systems. The driver enables USB 3.0 devices.
http://ftp.hp.com/pub/softpaq/sp61501-62000/sp61721.exe
Unk:
This package provides the HP ProtectSmart Hard Drive Protection Software (HP 3D Driveguard) for supported notebook models that are running a supported operating system. The HP ProtectSmart Hard Drive Protection Software (HP 3D Driveguard) protects the hard drive by "parking the heads" if the notebook is accidentally dropped, or is abruptly impacted by another object.
http://ftp.hp.com/pub/softpaq/sp61001-61500/sp61037.exe
No doubt you will need the W7 32 bit graphics driver too...see if this one works...
This package provides the driver that enables the Intel High-Definition (HD) Graphics in supported notebook models that are running a supported operating system. If high-definition multimedia interface (HDMI) video output is supported, this package also installs the HDMI Audio Driver.
http://ftp.hp.com/pub/softpaq/sp56501-57000/sp56835.exe
Looking at the devices that need driver list, there is no presence of the wifi adapter needing a driver.
If there was, you would be seeing a device labeled as a Network Controller.
Check under the Network Adapters device manager category and see if you have the ethernet and wifi adapter models listed there.
↧
Re: HP Accelerometer doesn't work
Hi,
I can't get any of the links you posted to work.
Hi,
This is the latest fix for the accelerometer issue...
↧
Driver for Win 10 for "unknown device"and "basic system device"
I installed windows10 64bit on my probook 5670b and since then the device manager tells me under "other devices" that there is :
a basic system device"PCI\VEN_197B&DEV_2392&SUBSYS_17AB103C&REV_30\4&356b14d8&0&01E2" without a driver to find
and in addition a unknown Device "ACPI\HPQ6000\3&33fd14ca&0" with also no driver to find.
Where can I get those drivers? I searched the Web and this Forum but could not find unambiguous answers. So any help is grearly appreciated.
Good christmas time and Happy New Year
putput
↧
Multiple Software/Hardware Problems
Hello,
I have a HP Pavilion G6-2305sq laptop and I have some problems with it:
1. My AMD GPU doesn't work( it's been over 18 months and I assume it is burnt). How can I check it to be 100% sure ? Sidenote: I uninstalled the driver from Device Manager, removed CCC and I've been running the laptop on Integrated Graphics since then.
2. The processor is overclocking itself, even in standby. The base speed is 2.2 GHz but most of the time it will go to 2.9-3 GHz. I partially resolved this problem by setting the 'Balanced' power plan instead of High Performance but even so while idling it will go for 5-10 seconds to 2.5-2.7 GHz. I checked: no viruses, Utilization of processor doesn't increase and I don't have any sketchy apps to run in background. Looked for Windows procceses and it doesn't seem that anything throttles the CPU. How can I keep it at 2.2 GHz ? (I updated BIOS but I don't have any option to set the multiplier or clock speed of CPU)
3. Overheating. Changed thermal paste and cleaned the fan. It runs at 55-60 degrees Celsius idling and I suppose it has something to do with problem #2. Any tips or guidance to cool it down ? (Note: I already have a cooler)
4. Win 10 drivers ? On the Drivers page I don't have the option of Windows 10. Even if Windows got its drivers, I still have a problem with the sound: the laptop's speaker are incredibly low and installing the Win8 driver does more harm than good(with this driver if I connect a subwoofer to the laptop it won't have any bass), still no Dolby EQ and that little light when I mute the sound on the keyboard won't light.
↧
↧
Re: Driver for Win 10 for "unknown device"and "basic system device"
↧
Re: Need help disassembling my HP 17 P161DX laptop
Page 27-28 of the Maintenance Manual shows the tab and screwdriver.
You mean this one?
I think that is for only select models.
I think (guessing) yours just has two screws next to a Disk icon on the base. remove those and the drive should slip forward out the side. Otherwise the keyboard top should be removable now.
↧
Re: HP Accelerometer doesn't work
Hi, @Paul_Tikkanen
thank you alot, i try multi version of 3d drive but this on only work.
thank you alot again
↧
Re: HP Accelerometer doesn't work
You're very welcome.
↧
↧
How do I re-connect key/replace key on Elitebook 850 G3
A down arrow key fell off. How do I re-attach it? I don't believe it's broken or missing anything.
↧
office 365 activated with laptop but now asking to activate and pay when accessing microsoft word
I have an issue with Office 365. I have activated the office 365 1 year subscription that was included with the purchase of the laptop, so no key code needed. But when i open microsof office word it asks me to activate the account with either a free 30 day trial or pay now. this will not dissappear or let me use Word. I have switched the laptop off and on and the activate still shows. Has anyone else had this issue. I have a HP stream laptop 14.
Thanks
↧
Re: Driver for Win 10 for "unknown device"and "basic system device"
Thank you very much for the very quick response. Installation worked, but I got the message, that the accelerometer does not work or is not compatible with this system. I have an SSD installed. Could that be the reason?
The messages in device manager have disappeared.
Greetings
↧
Re: office 365 activated with laptop but now asking to activate and pay when accessing microsoft wor
Hello;
Allow me to welcome you to the HP forums!
I ran into exactly the same problem setting up a new PC for someone this last week. We used the product key on the purchase card to download and install Office 365 and it said it was done and ready for use.
But when we then rebooted and launched MS Word, it prompted to buy again -- but we entered the product key a second time, and since then, there have been no issues.
So look carefully at the window that is open and see if there is a way to re-enter the product key.
Good Luck
↧
↧
Re: Driver for Win 10 for "unknown device"and "basic system device"
With some of the new W10 updates allot of laptops are getting that message.
HP is working on it and has some fix's.
But since you have an SSD you do not need the program.
Go to Add or Remove Programs and uninstall the HP Accelerometer program.
Reboot and thats it your done.
REO
↧
Re: Need original factory setting of Memory Management Prefetch Parameters
I uninstalled Intel's True Key and the problem stopped. Intel outsourced Macafee for all things pertaining to this particular product and has little information on how to uninstall on their website. Truly devious. It is so difficult to uninstal that I believe it will be used to build a facial recognition database for some alphabet agency in the US
Thanks for your patience and assistance. Have a happy and safe new year!
↧
Re: Taskbar's "automatically hide mode" is not working
Hi!
I understand the taskbar auto-hide option is not working on your laptop.
Don't worry I'll try to help you out.
Did you make any software or hardware changes on your PC?
Please provide the product number of your PC to assist you better.
As you mentioned the taskbar auto-hide option is not working on your laptop.
One of the most likely causes of auto-hide not working is the Action Center which provides alerts if your system hasn't updated in a while. The Action Center is the system tray icon of a white flag. To determine if it is what is preventing auto-hide from working, click on it in the System Tray, then close the window that appears. If Auto-Hide starts working, that was the cause.It can be disabled:
a. Open the Control Panel.
b. Open "Notification Area Icons" (use the search box at the top right if you don't see this listed)
c. Towards the bottom of this window click the text link: "Turn System Icons On or Off"
d. Change "Action Center" to OFF.
I would also suggest you run an SFC scan and check the issue status.
a. Press “Windows Key + Q” button from the keyboard.
b. Type “Command Prompt” without quotes in the search box.
c. On the left pane, right-click on the “Command Prompt” option and select “Run as Administrator”.
d. Type “sfc /scannow” without quotes and hit enter (There should be space between sfc and /).
Note: It may ask for windows installation DVD to fix and to enable SFC to make more than minor repairs. Some files saved on your computer might get deleted when fixing corrupted files.
You can refer to the followings steps to enable the auto-hide taskbar.
a. Right-click on the taskbar and select properties.
b. Select "Auto-hide the Taskbar"
c. Save the changes by clicking on Ok.
Note: See that “Lock the Taskbar” is not enabled. If it is, you may disable it by right-clicking on the taskbar and un-checking it.
If the solution provided worked for you, please mark accepted solution for this post.
Let me know if this works!
Have a great day!
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
↧