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I would personally suggest you contact our HP Support for further assistance.
Click here: www.hp.com/contacthp
Keep me posted on further assistance. I hope that helps!
Have a great day ahead!
Hi @Riddle_Decipher
OCC is no longer installed on my system, like I said when I kept getting the League of Legends popups I thought uninstalling and reinstalling would do the trick, but I've been unable to reinstall OCC from the Microsoft Store and from the HP Support website itself.
I also downloaded and tried installing the file you linked and OCC is still not installed; it's not in my "apps" nor recently added nor under O (or H) in my Windows Start Menu.
Although RE: League of Legends popup, it wasn't a popup per se but almost like an overlay. I couldn't close it and it wouldn't let me operate the OCC, I didn't even sign in because I don't have a League of Legends account I just entered a random username and then it entered a random level 62 account, I didn't know what was going on so just uninstalled it to reinstall it, because this didn't happen in a different window but all within the OCC window.
This is more likely an Office software issue as opposed to having to do with the brand of notebook or even the HP drivers on that computer.
Assuming, for the moment,
Your Windows Updates are current
HP Drivers are current and installed,
that the version of Office Software you are running is fully compatible and supported with your Operating System version,
and that the computer is responding as expected in other areas ,
Consider one or more of the following:
➡️ "Repair" your installed Office Software
Help from Microsoft: Repair or remove programs in Windows 10
Added details on Office Software Repair here:
Microsoft - Repair an Office application
More - this one includes Video
➡️ Just about everything: "Office Products Troubleshooting"
Office Products Troubleshooting
Open the Website > Select categories on the left to narrow the focus
➡️ If you have your Office Software key (license), the software can be reinstalled.
If you do not have your key, contact Microsoft to get help.
Microsoft Office - Product and License Information
With Key - Install Office on your PC or Mac
Calls / links to:
Where to enter your Office product key
Where to enter your Office product key
To see help options: Scroll down to the middle of the page and select product
Need more help? Scroll down a bit more to find out how to contact Microsoft
Purchase Options
Microsoft Office Products - Choose your Office
Life is possible without Office
5 free open source alternatives to Microsoft Office
Comment - Opinion
HP does not likely have your office software key regardless of whether the software came installed on the system. You may, of course, contact HP Technical Support and ask the question.
Open website HP World-Wide Support
Select your region and follow the prompts
Reference and Resources – Places to find (more) help and learn about your Device
Clarification of terms and "what the device can do" (Specifications)
Device Homepage
NOTE: Content depends on device type and Operating System
HP Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, User Guides, Product Information, more
When the website support page opens, Select (as available) a Category> Topic > Subtopic
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every time I try to open bios it asking for password .. I didn't lock it .. anybody has any idea how to fix it
Thank you for visiting the HP Support Community.
According to the Community's Rules of Participation:
4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.
Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region.
I'm having problems with my HP Pavilion 2000, I recently downgraded my operating system from windows 10 to windows 7 and I'm having trouble installing network adapter I used the one from the HP website and many more other sources. Me and my brother have the same laptop but the network adapter would successfully work and be installed to his computer but for mines it doesn't work. However, I mean it does load and let me download and all and then it just automatically disappear.
If you continue to have the issue with the OCC and the pop-up, I suggest you create a backup of all your personal data and perform a system reset: click here for steps.
(Also, please consider running a full anti-spyware scan on the device, to be on a safer side).
If you wish to thank me for my efforts, you could click on "Accept as solution" on my post as the solution should help others too.
HP can't help me, no support, no one, I still make a ticket until someone hears me, so once I download drivers from the official site where my laptop drivers are, I get this message promptly: AMD drivers , by the way, seriously?
I left pictures, I reinstalled windows, I deleted everything, and still do not manage to make me a bit of OMEN to give me performance control, besides support and tickets, called at HP Romania nobody can solve this laptop garbage , it is heating continuously, since the update 2 months ago the fan can not turn on and burn my laptop, not even use other applications is needed that OMEN?!?!?
Honestly I would ask for money back but the return period passed, I did not understand why people return them, now I give them justice from all points of view, from the screen with white dots, weak hinges, soft dust and problems of heating all the cutlery. , is full of problems and there is no point in making lists here.
the second worst choice after the wife, hahaha
Company of $ 24.5 billion and 55,000 employees ?
What EXACTLY is your Omen 15-dc0xxx ? Your machine may be at a lower end and you can't have Performance Control at all. Please read
Where did you download the sp98588.exe from ?
Regards.
when I bought it I had performance control and after many useless updates it's disappeared, it's the 2019 version, I understand that this is how the company goes to make money, we burn laptops like anyway they buy others, clearly write on the official website that it has the task of control included in my version, many people have problems with the OMEN application, is it difficult to make an update? Or at least leave it as it was before, it doesn't even look exactly at all cpu / gpu
sp98588 is downloaded from the link received from 3 HP employees and support, it is a software problem and I put my hand in the fire as it is from the fault application
Is the operating system on the hp Notebook 15-dy1971cl full Windows 10 or Windows 10s?
Hello everyone! I'm very interested in ordering or purchasing the Oculus Rift VR to utilize and enjoy but, in doing so it has to be connected to a PC device. And I utilize a laptop for educational, entertainment and recreational activities. This is an HP Notebook X360 and I don't know if anyone has utilized both devices together. So, my question is has anyone used or is using an HP Notebook X360 as the PC to function and use the Oculus Rift VR? And if so, what devices did you used and what and is everything working beyond your satisfaction and expectations?
Its specs
https://support.hp.com/in-en/document/c06457027
It uses full version of Windows 10 Home 64.
Regads.
1, Firstly the link for SP could be the wrong one, you do not supply where therefore I can't confirm it.
2. You also do not supply what is your machine. Please use the following instructions to find out the model/product of your machine:
https://support.hp.com/us-en/document/c03754824
Please do NOT post its Serial number (s/n).
Note: Only please read
https://support.hp.com/us-en/document/c05387497
which says
note:Performance Control is only available on certain computer models. Refer to the OMEN Command Center features table in this document to see if this feature is available on your computer.
Regards.
I have some problem
It is taken from the official site and says that it installs AMD drivers, what I mean by that, I gave a search on the page on the microsoft and look what I find, four other people with the same problem, the same date and update- The wonderful thing is, we get money back if the CPU breaks after over 100 degrees Celsius???
???????
