i have unknown device in my laptop with win 10 64bit
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unknown device
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Re: unknown device
Hi,
Please go to device manager (right-click on start and click on device manager). Now right-click on the unknown device and click on properties. Next click on details and open the curtain tab and click on hardware id . Post the hardware id of the device here for further help.
Let me know,
David
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hp accelerometer doesn't work on this version of windows
Hi,
My Windows 10 OS got some new updates yesterday then after that I get an error message at startup.
"This App can't run on this PC
HP accelerometer
HP accelerometer doesn't work on this version of Windows. An updated app may be available."
I tried reinstalling updated version HP 3d driveguard sp82228.exe but the error still occuring.
Please help me fixing this issue for my notebook (HP Pavilion 15 Notebook).
Regards,
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Re: hp accelerometer doesn't work on this version of windows
Hi,
Please try installing the latest version of HP driveguard:
ftp://ftp.hp.com/pub/softpaq/sp83501-84000/sp83846.exe
Hope it helps,
David
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HP Envy windows face recognition and pin broken after windows creator installed - drivers uptodate
Re: Windows Hello not working after Creator update[ Edited ]
When is the 'fix' referred to below coming out? Where are the updates on this issue. Unable to reply to the thread so had to post new queistion
- edited
Hello @Ewan1
IF updating your driver (which currently is from March 2016) does not work, then you will have to wait for the fix, unless you can revert back to the Anniversary Update.
HP is working to find a solution to the Creators update breaking Windows Hello and the HP TrueVision IR webcam.
I will contact you with more info soon.
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Power saver setting problems
The problem is that, no matter what periods are set, the display does not turn off nor the computer sleep after the set period . It remains running until put to sleep or turned off manually. The plan used is the HP recommended one.
This has been so since the computer was bought 3 days ago. Since that time all Windows and HP updates that have become available have been installed, including an update from build 1703 to 1709, without significant problems. I am reluctant to reinstall Windows from an ISO until I am more sure this is a necessary next step. All other functions are, as far as I know, working well.
Anyone got any ideas?
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Re: HP accelerometer and Windows 10
I had exactly the same problem (after last W10 OS update) and could fix it with your solution. Thank you 4 your support!
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Re: HP Accelerometor doesn't work on this version of windows
I check with HP Support Assistant every night, before I go to bed. There have not been any updated for the laptop in months. My bed-time routine consists of: Check for HP updates; Check for Anti-virus updates; Check for Windoze updates. I do not go to bed until I have done this. I think I found out why the computer was shutting down and restarting itself: I ran Belarc Advisor, and, to my shock, I needed 2 critical updates for the Adobe Flash Player. This did not pop up in Google Chrome, Windows, or even the Adobe Flash update page. I strongly recommend that you all download this freebie. No sudden shutdowns or restarts since.
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Re: HP Mobile Data Protection Sensor doesn't work in Windows 10 Creator Update
I tried the suggested solution via Windows Update Catalog but it did not work. I suppose, this is because the hardware ID of my device is 6000 instead of 6007 (both hardward IDs seem to exist, but the driver in the Windows Update Catalog is described to support only 6007). What worked for me (at least in the sense that the device driver is not showing an error mark anymore) is to install the Windows 8 driver from the HP page (V5.1.12.1) in the compatibility mode (setting on Windows 8).
Question: Can someone tell me, how the Protection Device is configured (i.e. where can it be turned on and off etc.)?
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Re: HP Smart Adaptor POP Ad - Every 15 sec
suecris wrote:This is driving me crazy. I have tried the unplugging, and hope it works. Just want HP to know that this, along with other feeble lame attempts to push their own company at the cost of my convenience and sanity, have ruined their company for me permanently. No more HP calculators for my kids, no more hp computers. I hate this company!
I hope this works. How annoying and yet HP wants customers to like their products!
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HP Recovery media
Hi , I want to do clean installation for windows 10 pro for my laptop for USB drive , but if I want to re-install the pre-instaleld windows 10 with drivers from Recovery USB that I have created when first time I used the laptop , Will I be able to do this after making clean installation for windows 10 pro on mylaptop as I'm afraid that may some features as face id and finger print sensor may not work when doing clean installation ?
Thank you
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Re: Why does synaptics validity service log constantly grow in size?
Hi
Thank you for responding,
It's great to have you back 
It looks like you were interacting with
I'm the Barachiel & I'm at your service.
Goto search, and search for services.msc Look for Synaptic FP WBF Policy Service in the list. right click on it and then click "stop".
once it is done, copy this, C:\ProgramData\Synaptics and then Goto search again , paste it and hit enter. The synaptics folder will open, wherein you would find the ValidityService.log txt file. delete it.
Goto notepad and open a new file. Rename it to ValidityService.log and then paste it in the C:\ProgramData\Synaptics folder.
Once done, Goto search, and search for services.msc. Look for Synaptic FP WBF Policy Service. right click on it and then click "start".
Let me know how that pans out.
If I have helped you resolve the issue, feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon below,
Followed by clicking on "Accept as solution" from the drop-down menu on the upper right corner,
Thank you for posting in the HP Support Forum. Have a great day!
Regards,
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Re: HP Recovery media
Why you have to do twice and get back to the square one ?
1. If you wish to do a clean install then forget the Recovery USB,
2. If you wish to use Recovery USB then forget the clean install.
Because doing both, the second one will overwrite the first one. Now you have to make decision: get back to factory settings (with all drivers) or fresh install then finding drivers yourself ?
Regards.
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HP accelerometer doesn't work with this version of windows
So for the past week or so I've gotten a message when I turn on my computer that HP accelerometer doesn't work with this version of windows. I looked online and found this thread . I followed the directions but it seemd to have no effect, it still gives me the error message when I turn on my computer. It sounds like my accelerometer is there to keep my harddrive safe, so I'd much appreciate it running.
Thanks.
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Re: Moving OS (C: partition) to additional ssd
jeewee2 wrote:.... C: partition be moved to a second disk under UEFI or does it require a complete reinstallation.
My previous reply sais:
(a) Clone existing HDD to SSD, you don't need to reinstall Winsows and programs/applications.
If the SSD is same size or larger (capacity) you can move the WHOLE HDD to SSD.
Regards.
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Re: HP accelerometer doesn't work with this version of windows
Hi:
The thread you linked doesn't go anywhere.
This is the latest recommended solution to the issue...
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Re: HP Recovery media
I already made factory recovery re-installation but my laptop is laggy and feeling that something is wrong with programs, and my fan is active even during idle mode ( when plugging my laptop with AC ) , so I think that making cleaning installation will improve these things , but I'm afraid if I do clean installation and sensors not work as smooth as used to be , or affect startup time of my laptop , so if this happenes I will re-install the factory image using the USB image recovery that's why I'm keeping it ?
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During restart it will not get past: Getting Windows ready don't turn off computer
Computer was very slow starting up. I checked for updates and it said there was some. I attempted to get them downloaded and installed then it asked for a restart. I did the restart and I seem to be in a loop with the same message "Getting Windows ready, Don't turn off computer" for the last 1/2 hour or so.
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right click not available?
I bought this pc yesterday. I find that I can't just highlight a text and paste it elsewhere. Ctr+C does not work. What may be the solution please? The touchpad is just a plain square.
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Re: Can't disable vsync
Thanks for replying. Intel graphics control panel's interface is a bit different than the photo you send in the reply. Those 2 options in vertical sync is "use application settngs" and "use driver settings" . I chosed use application settings but, unfortunately the issue goes on. Maybe my intel graphics control panel's version is just different so i am actually not doing as you showed in the picture. So should i update the panel?
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