When I press the power button, the screen backlight comes on, the I get the message at the bottom ot the screen " Press Escp key for startup menu" then the screen goes black and it starts all over again. I took it to a "technical school" and they were able to get it to boot up but once you turned it off, it got caught in the loop again. Can someone tell me how to get it to boot up ( they wouldn't) so I can pull my data off it and then try a factory restore?
9BTSW4-69A743-PXGX01-60VE03
9BTSW4-69A728-PXGX01-60QJ03