Restoration of PC
I recently had to restore my laptop to factory settings due to viruses. Everything seems to be in working order, however I lost access to Windows office that came pre-installed on this laptop. Now I...
View ArticleRe: BIOS Password Reset
Hi ,Thank you for visiting the HP Support Forums. I'm sorry to inform you that your post has needed some editing to remove personal information such as the Serial Number in your Post. From our Rules...
View ArticleHP Pavilion dv7-6197ca Biometric cannot install as it was my admin password
I was uninstalling programs and must have uninstalled the biometrics. Thing is the hp simple pass with my fingerprint was my admin (for some reason I never wrote or remember the typed password and...
View Articlegetting blank screen with mouse pointer
i have envy beats 1200 edition. i am trying to reset my laptop with recovery disk i purchased from hp. After 1st disc loaded and i am getting black screen with mouse pointer. not sure how to pass...
View ArticleRe: Secure Boot On HDD Need Info Off
Hi Antiapplekid , I have had this HP document in my collection , only I wasn't able to find it.Did again research , and here it is:...
View ArticleRe: Secure Boot On HDD Need Info Off
Hi Antiapplekid , I have had this HP document in my collection , only I wasn't able to find it.Did again research , and here it is:...
View Articlemy lap top HP c 700 only shows Err1 Err3? fix it for free
i buoght a used lap top all i get on screen i"Err1 Err3 bootable device-insert disk and press any diski do not have disk!what else can i do? AM NOT TO SURE ABOUT THIS, IS A C700 COMPAQ...
View ArticleI BOUGHT A USED C 700 LAP TOP, IT DOES NOT HAVE SCREEN.IT READS "ERR1 "ERR3"
USING ON OTHER COMPUTRER CONNECTED USB, WILL IT WORK, WITHOUT DAMAGE?////?????
View ArticleRe: I BOUGHT A USED C 700 LAP TOP, IT DOES NOT HAVE SCREEN.IT READS "ERR1 "ERR3"
Hi, Sorry I don't know what are your trying to do but using USB to connect it to other computer won't give you anything since you can't see anything on its screen. You may be able to use an external...
View ArticleRe: my lap top HP c 700 only shows Err1 Err3? fix it for free
Hi, Same post as: http://h30434.www3.hp.com/t5/Notebook-Recovery/I-BOUGHT-A-USED-C-700-LAP-TOP-IT-DOES-NOT-HAVE-SCREEN-IT/m-p/3712750 Regards.
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Re: Restoration of PC
When requesting assistance, please provide the complete model name and product number (p/n) of the HP computer in question. HP/Compaq makes thousands of models of computers. Without this information it...
View ArticleRe: Recovery Windows Reinstall - How to preserve partitions
Based on the document dindin has referenced, either the System Recovery and the Minimized Image Recovery can leave user created partitions intact; The System Recovery option does the...
View Articlehp notebook 2000 won't turn on
I have a HP 2000-2c29WM notebook that will not turn on. I've had it since december 2013. the problems first started earler in the day when it shut off from over heating. i let it cool then started...
View ArticleRe: blank screen after resetting bios to factory settings.
ask for them in new thread and u will get a link to follow..they were around 15 bucks.
View ArticleRe: recovery discs
HP Pavilion g6-2248ca Notebooksn: 5CD23896ZQPRODUCT: C5U62UA#ABLMODEL: G6-2248CA
View ArticleRe: Which Recovery Disc Do I use?
Hi: Most likely you need to start the recovery with disk 1 of 3 and the media disk is a supplemental disk. If you are asked during the recovery process if you have a supplemental disk answer yes.
View ArticleRe: recovery discs
Hi: You can order recovery disks for your model by clicking on the link below and then click on the link labeled Order Recovery Media....
View ArticleRe: recovery discs
Hi, No, there is no recovery disc. My "friend" who was trying to help formatted the entire drive. I have to order discs. I followed the link to the product you provided. That is the page I was...
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Re: recovery discs
When I click on the link, I see this... DVD - Windows 8 64b (Dual Language) + Supp 1 Recovery Kit2012-10-22 , VersionNA System Recovery Kit for Consumer Notebook (3 Discs) Then I clicked on the More...
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