I have a virus that is preventing me to go back & reset to the factory settings. Whenever I turn it on it brings up a screen that looks something like IRS page & tells me to pay $400.00 to have it removed. Is there ome type of way I can purchase a recovery disc or will that even help? I have tried hitting the f8 if I recall correctly button but it still won't allow me to go any furture. The problem is It basically has it locked so I can't go pass the first screen once I log on.
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