I have a new Envy TS 15 Notebook PC, and it recommends creating a recovery media. This PC does not have and opticial drive so when I started the Recovery Manager and selected the "Recovery Media Creation" option, it asked me to agree to the statement that I could creat only one recovery media. I checked the box and clicked "continue". It goes to a screen that has two options: USB Flash Drive with a minimum of 23 GB or an Optical Drive that it does not detect and you can connect one now. I has the little circling // at the bottom as if it is trying to process something, but it never goes any farther. I can't select my media or anything else. I have left it running like this overnight thinking it need time to do whatever processes it was doing. But nothing! I have a 32GB flash drive connected. I have called tech support and nobody can help me. I hope someone here can help or refer this to an "Expert" who can. Jim
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