I have a G62-219wm laptop that I bought in 2010. It turned off due to low battery this week, but when I tried to turn it back on, I got a black screen that said to either "launch startup recovery" or "start windows normally."
When I select the recovery option, it takes me to a light blue scree with what looks like sun rays coming from the top. I can move the cursor on the screen but nothing else happens for hours.
If I select to start normally, it takes me to the pulsating windows logo for about 5-10 minutes then back to the original black screen with the 2 options.
I opened the set up menu and selected F2 to run the start up and hard disk tests which both failed.
Does this mean I have to replace the hard drive?
Is there any way to save my files? I have class notes, pictures from high school, and several movies on my computer that i cannot get back.