When I power on my HP 2000 laptop computer running Win 8 my email address (hotmail) is shown on the screen and a password is needed. I've tried every password I've ever used but they are all wrong. I tried resetting my hotmail password for my email account but that doesn't help. It sometimes asks for the 1st password used which I don't have. This was purchased new in Dec 2013 and I'm not very familiar with it. Pressing f8 or pressing esc+Q at boot does not go to setup or bios, or a choice for safe mode screen. It continously starts and goes right to the screen asking for the password to sign onto the laptop. Any help is greatly appreciated.
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