Hi MsCrosby,
Have you changed any hardware on the computer? Can you boot the computer into safe-mode?
Tap the F8 key after your computer initially powers on.
Once you see the Advanced Boot Options menu. Use the up/down arrow keys to highlight your selection.
Select Safe Mode and press Enter. It might ask you for the Admin password.
Did the computer give your a number on the failure ID code?
Let me know.
Thanks.