I am sorry to hear about your disappointment iconblack, however this is not HP Technical support. This is a peer to peer community populated with users sharing information about their HP Products. If you wish to contact HP Directly you can call HP technical support: 800-474-6836. If you live outside the US/Canada Region please click the link <HERE> to get the support number for your region.
If you wish for Forum/Community support, I would suggest posting it in the commercial forums since this is a commercial product. You can do this <HERE>.
HP EliteBook 8560w Mobile Workstation Support Page
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Re: Elitebook 8560w keyboard failure after BIOS update
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