When requesting assistance, please provide the complete model name and/or product number of the HP computer in question. HP/Compaq makes thousands of models of computers. Without this information it may be difficult or impossible to assist you in resolving your issue.
The above requested information can be found on the bottom of your computer or inside the battery compartment. Please do not include your serial number. Please enter the model/product information into HP's Online Consumer Support page and/or post it here for our review.
As far as I am aware, there is no "HP System Recovery" software available for download. I also don't know what you mean by "virus page logo". Depending on what issues you are having, you may need to recover your computer to a factory like state. To do so, may require official HP Recovery Discs you previously creates or purchased.
Please provide more information concerning your issue.
If you have any further questions, please don't hesitate to ask.
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