Hello ACE_FIN
I am sorry you are having issue recovering your HP Computer but I can give you good news. You do have the ability to create your own recovery disks and I would recommend that you do so. I am providing you with a link here that will provide you with instructions on how to create the disks (just scroll through it is there) and instructions on how to recovery your computer from them afterwards.
I hope this helps to resolve your issue so you can get back to enjoying your HP Computer. Thank you for posting on the HP Forums. Have a great day!