Hi,
I installed windows 7 in my pc. now my laptop is not taking the drivers. I am having some difficulties in finding the right drivers. Could you provide the link for proper softwares and drivers?
Thank you
unable to install drivers
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I need help
I need help I don't know the administration pAsseord or power on password what can I do
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Re: I need help
Hi,
At the password screen, hit enter 3 times and you should receive a 'halt code' - post back with this code.
Regards,
DP-K
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Re: I need help
79971973
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System disabled 79971973
Disabled system code that I got when I press enter 3x is 79971973
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Re: System disabled 79971973
Hi,
Enter 66659375
Regards,,
DP-K
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Trojan Horse + Not loading
I've downloaded a trojan horse virus onto my laptop. I have tried to reset my laptop but it wont reset. I've left my laptop untouched for a while and just gave up with it but resently I've gone back to it and ran a start up (esc then f11), letting it go back to windows 10 but it's just stuck on the hp logo. I don't know what do do with it now.
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How reset password or removed
I don't know the pAssword
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Re: How reset password or removed
Enter 66659375
Regards,
DP-K
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Re: AMD Driver for 14-n229tx
Hey there
I understand that you need AMD graphics driver for your laptop.
According to specifications of your laptop, Unit was shipped with windows 8.1.
So the video drivers are available only for windows 8.1 and you can use the same on windows 10.
Link to download the driver: http://ftp.hp.com/pub/softpaq/sp64501-65000/sp64573.exe
Also, you can download the video driver from AMD website directly using the link below.
AMD website Link: http://hp.care/2cDuUi2
Hope to hear from you soon!
Have a great day!
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I need help asap
op, my clumsy bff somehow came about setting an unknown user code to my log in screen. now I can't access anything! I can't open my computer at all even to get on my wifi. someone please help me
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Re: I need help asap
Help
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Re: Enter unlock password (Key: 75200896)
Hello,
Would you please provide a password for Acer BIOS with PW/Unlock key: F183C84F
Thank you!
Dave
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Re: HP pavilion 15-ab219tx Welcome to your new HP screen keeps popping up
You can uninstall HP welcome by going into your main drive-->Program Files-->HP--->HP welcome and run the uninstall as administrator (right click run as administrator)
This solved the issue for me!
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HP Server Console Switch G2 - AF619A - CDROM Access
HP Server Console Switch G2 - AF619A
Application: 1.20.22.23567
Boot: 2.3.23564
Part Number: 520-770-512
I am able to connect a CDROM drive to the switch however not able to access the CD/DVD contents. I don't see anything in the manual concerning CD/DVD ROM configuration however do see that a drive can be connected. Is there any documentation on the CD/DVD drive installation?
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Re: Substitute ( non HP manufacturered) ink cartridges will not work
Sorry, but this is just a community forum staffed by volunteers and HP maintains no official presence here.
So, while I understand your being upset by this, there is no one from HP to respond to your concern.
If you want to voice your concern to HP, you will need to contact HP Customer Support directly.
If you live in the US or Canada, contact information is on this page: http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1
If you live elsewhere, contact information is on this page: http://www8.hp.com/us/en/contact-hp/ww-contact-us.html
NOTE: After you get through, stay on the line until you are finally able to talk to some one -- it can take a while!
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Re: HP Assistant not working
Hello;
Allow me to welcome you to the HP forums!
I read your post about problems with your new HP PC and wanted to help.
You should not be having problems with a PC this new.
While this PC is still under warranty, you should contact HP Customer Support directly to have them put you in touch with HP Technical Support to see what they can do about diagnosing and repairing your machine remotely.
I did this recently and the HP Tech was able to remotely access my PC from the Internet and do the needed repairs.
If you live in the US or Canada, contact information is on this page: http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1
If you live elsewhere, contact information is on this page: http://www8.hp.com/us/en/contact-hp/ww-contact-us.html
NOTE: After you get through, stay on the line until you are finally able to talk to some one -- it can take a while!
Good Luck
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Re: HP stream 13 won't activate Microsoft Office 365
Hello;
Allow me to welcome you to the HP forums!
Office 365 is a subscription service and it can be configured on a PC in several different ways.
One of these ways is that your PC comes only with a subscription code and you they have to download and install the software from Microsoft.
Since the person from "the store" used a USB stick, my guess is that they installed from there instead of going to Microsoft to get the download.
We can do nothing about add-in products on this forum; instead, you have to contact HP Customer Support directly to deal with these issues.
If you live in the US or Canada, contact information is on this page: http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1
If you live elsewhere, contact information is on this page: http://www8.hp.com/us/en/contact-hp/ww-contact-us.html
NOTE: After you get through, stay on the line until you are finally able to talk to some one -- it can take a while!
Good Luck
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Re: hp 14 am060tu
Hi
Thank you for visiting the HP Support Forums and Welcome. It is a great site for information and questions. I read your post about the unit having Wi-Fi issues and you downloaded the driver from hp.com which you say caused some issues on the machine and you had to reset the unit to get the issue resolved.
At the outset, you have done a terrific job on troubleshooting and I am really impressed at your troubleshooting skills and levels of technical expertise. Your point is taken, however, the driver page is always very organized and should not cause any issues. As there are several customized computers and several different wifi cards and other cards to choose from, all the drivers get listed on the same page in a very organized manner. I am really happy that you have been able to resolve the issue.
Please always check in device manager as to what driver is listed for your computer and then download the required driver from the HP support site for your computer to update the drivers.
If there are any further issues with the unit, please let me know and I will be always at your service.
To simply say thanks, please click the "Thumbs Up" button to appreciate my efforts. If this helps, please mark this as “Accepted Solution”. If you require further assistance let me know and I will gladly do all I can to help.
Take care now and do have a splendid week ahead.
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Re: How can I enable my notebook to play Blu Ray DVDs?
Hi
Welcome to the HP Forum! I am pleased that you have become a HP Forum member. It is such a wonderful site to find answers and tips. Here is a link to guide you to having the most rewarding experience and answer any concerns about posting: First Time Here? Learn How to Post and More. What is your precise model of DV7-7000? HP Notebook PCs - How Do I Find My Model Number, Serial Number or Product Number?
I grasp that your optical drive has failed and you are looking to replace it, but would like one that support Blu- Rays. You have located some on Newegg but are unsure if they will fit. The actual shape and screw pattern locations may vary with the model of laptop. There are other variables also such as some have removable parts such as a bezel. You would need to know the dimensions of the original one. You will also need to make sure the screw patterns match. Here is a link to the HP Pavilion dv7 Entertainment PC Maintenance and Service Guide Please note chapter 3, page 26, item 13b, for the recommended replacements. Here is a link to the HP Parts Store for your convenience. You can also take the part number and do a web search for it.
Please let me know if this information helps you resolve the issue by marking this post as "Accept as Solution", this will help others easily find the information they may be looking for. Also, clicking the “Thumbs Up” below is a great way to say thanks! 
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